Colleen's Tips

SEARCH

Home            

About Colleen's Paris

American Airlines Paris flight crews flight attendants pilots layover hotel Colleagues

Paris guidebooks
Calendar of events in Paris

Children in Paris

Entertainment & sports

Hotels - apartments Paris

Potpourri of Paris tips

Restaurants Paris

Shopping Paris

Sightseeing Paris

Transportation Paris

Colleen's Paris handicap information limited mobility mobilte reduiteTravelers with handicaps

Colleen's Links

French calendar

Weather

Paris tourist office

Links

Webcam in Paris

Colleen's Advice

I have a question...

    May 2008

The case of lost and found (Objets Trouvés)

B.F. - "I left my bag on the bus with the kid's stuffed animals and toys. I called the RATP who checked the end stations, and they didn't have it. After 24 hours I followed your instructions and called the lost and found, went there, and they had my bag with everything in it."

 

"Your site told me what to expect when I arrived at the lost and found office..."

 

One Sunday, traversing Paris, I lost a glove. That Thursday a five-minute walk from metro Convention took me to 36, rue des Morillons, a police station where on the first floor (European) I entered and filled out a form.

When my number was called the lady at the window took my form and searched the computer for a marron/what used to be Bordeaux-colored, cashmere-lined, left-hand glove.

 

 It is important to have as much descriptive information as possible; and this was important to me since I like these gloves.

 

She searched the database and found a glove matching my description and date of loss.

 

She said she would be right back, had to go downstairs; 30 seconds later, she returned (someone had sent the glove up in the dumbwaiter).

The time between the metro stop and completion of this search took 30 minutes.

 

She brought back a glove wrapped in the ID paper – right size, similar color, wrong style -- no match.

 

 Although I was disappointed, there was still hope. She gave me an ID paper, and said the police will contact me if the glove turns up. 

The Sunday of the loss I spotted two different gloves, left hand, sitting on metro trashcans. Little did I realize then that I should have turned them in.

 

According to the lost and found pamphlet from the police, between 600 and 700 objects are turned in daily. These articles come from the metro and buses, the airports, the street, some department stores and neighboring suburbs.

 

About 10% of lost items are found; lost items on the RER have included bicycles, wheel chairs, oriental rugs and when it rains: umbrellas. One story told is that a passenger left his laptop; immediately reported it at the station; the command central slowed the train, an agent boarded and found the laptop.

 

How to get to the Prefecture de Police

Exit metro Convention and go to the Léon de Bruxelles corner, walk rue Vaugirard toward the blue and white Picard store.

Turn left on rue Leriche that turns into rue des Morillons.

On the right after rue de Dantzig, look for the small French flags (36, rue des Morillons, 15th arrondissement/metro Convention or Bus 62, 89 or 95 -

 

 Hours: Monday to Thursday 0830 – 1700/Friday 0830-1630

 

Filling out the form

The green form is in English and French. It will ask your name and address, the date and place of loss, and a description (style, color, mark/brand, contents, etc).

Going to the station does not have to be your first recourse; try the last place you remember possessing your last item. For losses on the RER or SNCF trains call the number listed:


 

Metro/bus

Within 24 hours, go to ticket window or at the end of the bus line

Taxi

Get the number of the taxi

Airports

Within 15 days go to the police station

Department stores

Within 5 days, contact someone at the store

Gare de Lyon

01 53 33 67 22

Gare Montparnasse

01 40 48 14 24

Gare Saint-Lazare

01 53 42 05 57

Gare de l’Est

01 40 18 88 73

Gare d’Austerlitz

01 53 60 71 98

Gare de Nord

01 55 31 58 40

 
 

Hotel reservationHotel, bed and breakfast, apartment-venere.com