SNCF staff helping electric scooter access TGV

Accessibility Agencies for Paris

SNCF staff helping electric scooter access TGVThe Official Paris Tourist Office and Congress website, Paris Info, has a page devoted to all things related to accessibility: where to rent equipment, travel agencies, toilets, helpful blogs and websites, what ID to bring for reduced or free tarif for your companion at museums, etc. Follow the link for their practical information for disabled vistitors.

Read more on my “Paris Accessibility Tips, Books, Museums, Boats” page.

The following are other businesses who specialize in helping you see Paris or France, especially if you have special accessibility requirements.

Sage Traveling
Contact John Sage at Sage Traveling located in Texas. He has done numerous trips throughout Europe, including.  After some challenging travel experiences, he recognized the need for someone with disabled travel experience to provide advice and plan trips.  He has received positive feedback from his clients. As he says, “It can be a little daunting without someone to help plan the trip.”  As an example his company can arrange oxygen rentals.

John Sage – The European Disabled Travel Experts
Telephone in the USA: 1-888-645-7920

Access Tourisme Service
I received a letter from Mr. Dominique Dupuis who wrote that their company, Access Tourisme Service, has been active in the field of organizing trips and transportation for the handicap since 1988.
One of their services is to rent medical equipment for use in hotels and at Disney. An example of their rentals are manual and electric wheel chairs, scooters, beds, hoists, etc.

Their transportation help comes with a driver. They provide hotel transfers and city tours, hotel reservations, B&B reservations, housing, train ticket booking, guides, visits and tours.
Their services are available in Nice, Lyon, Bordeaux, Rennes, Toulouse, Strasbourg, etc.
Access Tourisme provides “à la carte” services for clients, based on their needs.
Telephone +33(0)2 38 74 28 40

Businesses who are in the travel business of which accessibility travel is a part:

French Links Tours
Rachel Kaplan’s French Links Tours based in Paris, specializes in exclusive private tours and corporate events in France and other parts of Europe. They work with over 40 multilingual licensed guides in France, the United Kingdom, Italy, Spain and Germany, as well as premier chauffeur and transportation companies in each market.
Choose a private guided tour from French Links Tours, British Links Tours and European Jewish Tours or let Rachel design a custom private guided tour or tours for you. We offer half-day full-day and multiple-day private tours, including family and disabled traveler tours

Paul’s Travel Story

Paris travel stories include the condition of the bed, the transportation system, renting instead of lugging, etc. Imagine trying to find a hoist, a special mattress or an electric scooter. Travelers with various degrees of handicap from muscular sclerosis to total or partial paralysis.

This is a synopsis of Paul’s travel story based on his words.

His visit to  Disneyland Paris was scheduled for a weekend in March. Paralysed from the shoulders down and in a wheelchair he needed to hire a hoist to aid his wife getting him in and out of bed. He also need a pressure relieving mattress.

Paul asked for help to point him in the right direction; he was having difficulty finding help.

Medimad was able to loan (rent) him a hoist and mattress, delivered it to Disneyland and picked it back up.

“… Everything went well, the Eurostar is amazing and I plan to visit Paris next. Medimad were brilliant, they phoned me up when they were at the hotel (waited for me as i was in the park). They arranged the room so the hoist was easily propelled around and set my air mattress up; excellent service all around.  We stopped at Newport bay hotel which was fine but having to catch a bus everyday was a little worrying so I had to get special transport (wheelchair van) which sometimes took forty-five minutes to arrive. I will stay at the Disney hotel next time. Which hotel can you recommend in Paris, I like nice food so I will try this journey once! Thanks Paul”

A hotel in the Marais, Hotel Caron,  is completely set up for wheelchairs, even in the shower.


Disneyland Paris Gazette (accès aux handicapés) – questions and answers – send them your – this page is in French (Use Google Translate).

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